I have a new router. What do I do?

When you connect a Petzi Treat Cam, it is associated with your email address. It also has your WiFi information (SSID, Password) stored. 

If you get a new router, you do need to do a WiFi reset and setup the Treat Cam again with the App.

Resetting Your Petzi Treat Cam


If you reset the Petzi correctly, the Treat Cam will blink a steady one per second.

To setup the Treat Cam again:

  • Start the Petzi App
  • Tap on the menu
  • Tap on "Petzi Treat Cam"
  • Tap on "Add a Camera" (iOS) or the "+" in the upper right (Android)

If you need additional help, please contact support@petzi.com


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